Modern retailers are used to disruption. They regularly have to navigate shifting algorithms, platform outages at odd hours, and ever tightening privacy rules with every legislative cycle. Yet a quieter threat is doing more damage than any of these, and most brands will not spot it on a dashboard until their customer base has already […] The post The Great Unsubscribe: Why shoppers are tuning out brand messaging, and how retailers can stop it appeared first on e27.
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