How will AI shopping agents change Amazon and retail?
Amazon’s decision to block Meta’s Muse shopping agent looks, at first, like a technical dispute over access, security and authorisation. In practice, it points to a much larger commercial problem. If customers increasingly hand purchasing decisions to AI agents, retailers may still process the sale while losing control over how the customer chooses what to […] The post How will AI shopping agents change Amazon and retail? appeared first on e27.
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